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Terms of Service

Last Updated: January 1, 2025

1. Agreement to Terms

Welcome to John's Financials. These Terms of Service ("Terms") govern your access to and use of our website, services, and communications. By accessing our website or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

2. Services Description

John's Financials, operated by Romieo John Chembakassery (LLQP Certified Professional), provides the following services:

  • Insurance Advisory Services: Life insurance, critical illness insurance, disability insurance, long-term care insurance, travel insurance, and group benefits.
  • Investment Advisory Services: Mutual funds, segregated funds, GICs, RRSPs, TFSAs, RESPs, RRIFs, and FHSAs.
  • Referral Services: Connections to trusted mortgage brokers, banking institutions, and debt management professionals.

All services are provided for informational and advisory purposes to help you make informed financial decisions. Services are subject to regulatory requirements and product availability.

3. Not Financial Advice Disclaimer

IMPORTANT: The information provided through John's Financials is for educational and informational purposes only. While we provide personalized recommendations based on your circumstances, this should not be considered:

  • Legal advice
  • Tax advice
  • Accounting advice
  • A substitute for professional financial planning

Every individual's financial situation is unique. You should consult with appropriate professionals (lawyers, accountants, tax advisors) before making significant financial decisions. We are not responsible for decisions made based solely on information provided through our services.

4. No Guarantees

While we strive to provide accurate, helpful advice, we cannot guarantee specific outcomes:

  • Investment Performance: Past performance does not guarantee future results. Investment values can fluctuate, and you may lose money.
  • Insurance Approval: Insurance coverage is subject to underwriting approval by insurance companies. We cannot guarantee approval or specific premium rates.
  • Financial Goals: While we help you work toward your financial goals, we cannot guarantee you will achieve them.
  • Market Conditions: Economic conditions, market performance, and regulatory changes are beyond our control and may impact your financial situation.

5. Eligibility

To use our services, you must meet the following requirements:

  • You must be at least 18 years of age
  • You must be a Canadian resident or otherwise eligible to use Canadian financial products and services
  • You must provide accurate, current, and complete information when requested
  • You must have the legal capacity to enter into binding contracts

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, design, and software, is the property of John's Financials and is protected by Canadian copyright laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from this website without our express written permission. You may print or download content for personal, non-commercial use only.

7. User Conduct

When using our services, you agree to:

  • Provide accurate and truthful information about your financial situation
  • Not use our services for any fraudulent, unlawful, or unauthorized purpose
  • Not attempt to gain unauthorized access to our systems or networks
  • Not transmit viruses, malware, or other harmful code
  • Communicate respectfully and professionally with our team
  • Not impersonate another person or entity
  • Comply with all applicable laws and regulations

8. Third-Party Services

As part of our referral services, we may connect you with third-party professionals, including:

  • Mortgage brokers
  • Banking institutions
  • Debt management and credit counseling services
  • Insurance companies
  • Investment firms

These third parties are independent contractors and not employees or agents of John's Financials. We are not responsible for their actions, services, advice, or any agreements you enter into with them. You should review their own terms of service and privacy policies before engaging their services.

9. Limitation of Liability

To the maximum extent permitted by Canadian law:

  • No Indirect Damages: John's Financials shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption.
  • Limited Liability: Our total liability for any claim arising from our services shall not exceed the amount you paid for those services, or $500 CAD if no payment was made.
  • Website Availability: We do not guarantee uninterrupted or error-free access to our website.
  • Information Accuracy: While we strive for accuracy, we do not warrant that information on our website is always current, complete, or error-free.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless John's Financials, Romieo John Chembakassery, and our affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use or misuse of our services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any information you provide that is inaccurate or misleading

11. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, if:

  • You violate these Terms
  • You engage in fraudulent or unlawful conduct
  • We are required to do so by law
  • We determine, in our sole discretion, that continuing the relationship is not in our best interest

You may stop using our services at any time. Upon termination, your right to use our services will immediately cease, but provisions regarding intellectual property, disclaimers, liability limitations, and indemnification will survive.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

13. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Material changes will be communicated through email or a prominent notice on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

15. Contact Information

If you have questions or concerns about these Terms of Service, please contact us:

John's Financials

Romieo John Chembakassery - LLQP Certified Professional

Email: rchembakassery@experiorfinancial.ca

Phone: 647-201-6216

Location: Canada-Wide Service

By using John's Financials services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.